Finding the right real estate agent in Kenya can make or break your property journey. Whether you’re buying, selling, or renting, a reliable agent helps you avoid costly mistakes. At Justhomes, we understand that the property market can be complex. That’s why we’ve outlined what you need to look for in a real estate agent—so you can make the best decision with confidence.

In today’s competitive market, not all agents offer the same level of service. Some go the extra mile to guide you, while others may fall short. So, what sets the best apart from the rest? Below, we break down the top qualities to consider. From local market knowledge to communication skills, these traits will help you identify the perfect match.

Let’s dive into what to look for in a Kenyan real estate agent.

1. Deep Knowledge of the Kenyan Real Estate Market

One of the most important qualities in a real estate agent is local expertise. A knowledgeable agent understands market trends, property values, and legal requirements across various regions in Kenya. Whether you’re interested in buying a home in Nairobi or investing in land in Kisumu, local insight is key.

Here’s what to expect from a well-informed agent:

• Accurate pricing based on current market data

• Understanding of zoning laws and development trends

• Advice on upcoming infrastructure projects that could affect property value

Moreover, experienced agents are aware of neighborhood specifics—like school zones, shopping centers, and security issues. This allows them to provide personalized advice based on your needs.

At Justhomes, we feature agents with verified listings and regional experience. When you use the Justhomes App, you can filter agents by location, giving you access to area-specific experts.

In short, always choose an agent with a strong understanding of the local real estate landscape. This ensures your investment is sound and informed.

2. Transparent Communication and Responsiveness

Effective communication can save you time, stress, and money. A good agent should keep you updated, answer your questions clearly, and guide you through each step of the transaction.

Here’s how you know an agent communicates well:

• They respond promptly to calls and messages

• They explain terms and processes in simple language

• They provide regular updates on viewings and negotiations

In Kenya’s fast-moving property market, delays can cost you a deal. That’s why timely updates and quick feedback matter. You don’t want to chase after an agent who disappears when you need answers.

Additionally, transparency builds trust. An honest agent will point out both pros and cons of a property. They’ll tell you if a price is fair or inflated and help you negotiate without bias.

The Justhomes App connects you with agents who are rated for their communication skills. You can also view verified reviews to help you decide.

In conclusion, if an agent isn’t responsive or transparent, it’s best to keep looking.

3. Verified Credentials and Professional Conduct

Professionalism and credentials go hand in hand when selecting a real estate agent. In Kenya, agents should be registered with the Estate Agents Registration Board (EARB). This ensures they follow ethical standards and operate legally.

Before you commit, ask:

• Is the agent licensed and registered with EARB?

• Can they show recent transaction records or client testimonials?

• Do they have a professional online presence (e.g., Justhomes profile)?

Professional agents are punctual, well-dressed, and respectful in their dealings. They handle paperwork efficiently and explain every clause in contracts before you sign. They also avoid pressure tactics and respect your decision-making process.

Using platforms like the Justhomes App ensures you’re dealing with vetted professionals. Each agent on the app has a profile with credentials, active listings, and reviews from real users.

In a market full of brokers and middlemen, working with a registered, verified agent protects you from fraud and ensures smooth transactions. Don’t take shortcuts when it comes to choosing your representative.